Returns & Exchanges

At NYRA, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all eligible decor and furnishings. If a piece doesn't perfectly fit your space, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Quality Check and Refund

Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing